EPT GLOBAL TRAINING

                                             Empowering People Together 

 

General Travel Certificate Course

National Certificate - General Travel

SAQA Qualification ID 61597 - 147 Credits

 

Our General Travel Qualification Programme will take place over a 1 year period and is registered as a Level 5 qualification. This qualification will assist with the regulation of people entering the travel industry, ensuring a more competent workforce. The qualification will also provide the basis for further development of the learner into specialist and management areas within the travel industry, as well as articulation with Hospitality and other Tourism industries.   

Unit standards to be covered while attending this programme are as follows: 

ID

UNIT STANDARD TITLE

7790

Process incoming and outgoing calls

7936

Analyse Airport and Customs Systems

7942

Demonstrate basic forex transactions and forex conversions

7937

Describe the world from a travel perspective

7941

Access information on Travel Products and services

7940

Advise customers on travel entry document and assist with application

7935

Analyse the tourism industry and the links between the various sectors

7938

Book and issue documentation for Land,Travel and Accommodation

7944

Demonstrate knowledge of South Africa as a travel destination

7948

Operate central reservation or global distribution system

7788

Process payments

7787

Sell products or services

7939

Book and issue documentation for Point-to-point Air Travel

7800

Maintain health,hygiene and professional appearance

7794

Communicate verbally

7785

Function in a business environment

7786

Operate a computer

7782

Analyse a business and determine the way it functions

7784

Communicate in a business environment

7791

Display a cultural awareness in dealing with customers and colleagues

14734

Deal with customers

7793

Describe layout, services and facilities of the organisation

7663

Handle mail, messages and written communications

7799

Maintain a safe working environment 

7700

Provide a collection and delivery service 

Information about our course:

We offer our learners the opportunity to undertake the cabin crew member (air hostess / flight attendant) licensing training as part of this qualification. We have combined 500 years’ experience within our training organisation. Together with our sister company EPT Aviation Training we are accredited by CATHSSETA, TETA, ETDP, and the SACAA.

CAREER OPPORTUNITIES: Tourism is a growing industry in South Africa. The qualification will also provide the basis for development of the learner into specialist and management areas within the travel and hospitality industries. Career Opportunities within the following markets will be available:

·         Airline Operators

·         Cruise Ships

·         Travel Agents

·         Hotel Industry

·         Foreign Exchange

·         Call / Contact Centres

·         Customer Service

PRE COURSE ENTRY REQUIREMENTS:

·         Matric / NQF Level 4 Certificate

·         Proficiency in English

           

·         Aviation Medical (Only applicable to learners who undertake the cabin crew licensing course within   this qualification) 

Course costs and Duration:

General Travel
Full Time - Including
CC Licensing


12 Months


R39 000-00

General Travel
Full Time - Excluding
CC Licensing


11 Months


R29 500-00

 

We have the following Payment options:

11 month General Travel qualification:

R29 500-00

Deposit – R2950 and R2655 Per month for 10 months.


12 month General Travel qualification including the Cabin Crew Licencing qualification:

R39 000-00

Deposit – R4000 and R3500 per month for 10 months